Refund policy
Return & Exchange Policy
At Vleyn, your satisfaction is our priority. Please read our policy carefully before making a purchase.
Online Purchases
We gladly accept returns on all online orders within 14 days of the delivery date. To be eligible for a return, items must be unworn, unwashed, and in their original condition with all tags attached. To initiate a return, please contact us within 14 days of receiving your order. Once your return is approved and received, a refund will be issued to your original payment method.
Art Fair & Festival Purchases
Items purchased in person at an Art Fair or Festival are not eligible for returns. However, we are happy to offer an exchange for a different size or item of equal value. Exchanges must be arranged directly with our team at the time of purchase or shortly after the event.
General Conditions
- Items must be unworn and in original condition with tags attached
- Sale items are final sale — not eligible for return or exchange
- Vleyn reserves the right to refuse returns that do not meet our policy requirements
For any questions or to start a return, please contact us at hello@vleyn.com — we're happy to help.